Telemedicine App Features, You should have


Telemedicine is the use of medical information exchanged from one location to another utilizing electronic communications to make the better health status of a patient. Telemedicine provides a growing variety of software and services that use two-way video, e-mail, mobile phones, wireless devices and other types of telecommunications technology. For choosing the right telemedicine platform, so you need a list of essential features. Here we are discussing that what kinds of telemedicine app features for patients & doctors, should be in system that can help the doctors, patients and as well as the hospitals.

Telemedicine is not a separate medical discipline in its own right. Telemedicine related products and services are also part of a broader commitment by health-care institutions in either information technology or clinical care delivery. In fact in the reimbursement fee structure, generally no difference between on-site and those provided services by telemedicine, and often no separate coding needed for remote service billing.

Still Patient consultation through the videoconferencing is image sharing, e-health as patient services, remote monitoring of vital signs, continuing medical education, consumer-focused wireless apps, and nursing call centers are all considered to be part of telemedicine and telehealth, among all other apps.

Below you will see the  features of telemedicine app for patients and doctors.

Telemedicine App Features for Patients

The patient side of the app should have the following features

1. Profiles

A patient enters their name, address, sex, age, medical history and other vital data needed to start the treatment process to build a profile.

Read Also: The Complete Guide of Telemedicine

2. Book an appointment

This s the one of the best benefit of telemedicine app for patient that , a user can see a list of doctors, view their profiles, and book an appointment with the doctor they choose. This function is one of the most important as it provides patients with details about the availability of a doctor and helps them to book a time that is suitable for them.

3. Video conferencing

Patients use this feature when they need a doctor to examine them. Doctors conduct initial observations through video chat, which is why the quality of video is so critical. Proper diagnosis and therapeutic accuracy rely on good connection and clear picture.

Read Also: How to build a Best Video Conferencing App

4. Voice-only calls

Most people don’t want to reveal their faces when it comes to psychological issues, and like to speak private. The App provides a voice-only call feature for these purposes. It offers a safe forum for people who feel reluctant to get trained assistance to speak about their issues.

5. Cloud-based e-record storage

When patients have established their accounts, they get storage of e-Medical records that contain all their information, including medical data and history of communication. Those records can be shared with another specialist, spouse, or other family member if necessary.

6. Medication tracker

The app stores all prescriptions that a doctor writes and sends notifications to remind patients to take their medicine.

7. Geo-Location

A location-aware feature is needed to verify that a patient and the doctor are form the same area. For instance, that they are located within the same state in the United States. This is important as states have different regulations.

8. Built-in chat

A patient can use the secure built-in chat to contact a doctor with any urgent query, to get a second consultation, or if they have any questions concerning prescribed medications.

9. Payment gateway

After the consultation, a patients pays the doctor for the service provided. To achieve this, you need to integrate payment gateway via API. Which can accept all major credit cards: Visa, MasterCard, American Express, and Discover. Patients may also pay using HSA or FSA debit cards as long as they have a Visa or MasterCard logo.

Read Also: What are the benefits of telemedicine app in healthcare industry?

10. Push notifications

Push notifications are your primary way of communicating with your users. Alert users of upcoming appointments or meetings, alert success transactions and incoming messages and advertise your services.

11. In-app calls

You can also incorporate routine phone calls from your app in addition to video and text chats. Sometimes this may be more convenient for users who do not have a stable internet connection. Also, calls can be used for emergencies.

12. Insurance plan

Add the option to add an insurance plan to a user’s profile and keep it in one spot, and sends bills to the insurance provider automatically.

Read Also: Important Feature of Medical Billing Software

13. Ratings and reviews

Once the patient has received medical treatment from a doctor a patient can rate the doctor and leave a review. This feature helps new patients make better decisions while finding doctors.


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Telemedicine App Features for Doctors

The doctor side of the app should include the following features

1. Profiles

A doctor must include his or her name, address, image, specialty and availability. Also, they may provide data on their experience and education.

2. Scheduling

Doctors can make changes to their schedules based on their availability.

3. EHR review

Give the doctor an opportunity to check the medical history of the patient before a consultation, and also add new information to it.

Read Also: Step- by – Step Process of Telemedicine App Development

4. Manage appointments

Once the patient finds the necessary medical professional, one needs to book an appointment via the app and place information about health conditions and medical records, if required. The software should handle time slots automatically and display whether there is one expert or another available.

5. Live video calls

Video calls help doctors to examine patients more precisely. A doctor might ask a patient to expose their skin or throat for instance to see a lesion close up to make a diagnosis.

Doctors can also use voice-only calls and built-in chat options to communicate with patients.

6. Electronic medical records

Doctors have access to medical records of all their patients anytime they need.

7. Digital prescriptions

Application should allow physicians to prescribe drugs right in the app. These prescriptions may be used by patients to buy medicine or to obtain other health services at medical facilities.

The bottom line: For both interfaces the feature lists are relatively identical. At the same time, patients and doctors have access to only those features they need the most. For instance, for patients, it is vital to have access to personal profiles so they can track their appointments and results (like treatment plans and prescriptions). The most important features of  Telemedicine app for doctors are connected with their schedules. That’s why they can monitor and manage schedules right from their profiles.

So, at least these kinds of telemedicine app features should be in  your system. If you have any features ideas for the telemedicine application, share with us.

Last Words…

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